Hospital highlights - Oct. 29, 2009

Whitman Hospital has received our 3rd Quarter Press Ganey report. Just as a reminder we use Press Ganey, as do 1800 other hospitals across the country, to measure patient satisfaction with our services. We have been using this report for over 5 years to help us focus on ways to improve our services.

I would like to give you an overview of the excellent scores that, according to you our patients, were achieved by our superb staff:

Admission: 90.7 percentile

Room: 88.6 percentile

Meals: 86.3 percentile

Nurses: 93.7 percentile

Tests and Treatments: 88.6 percentile

Visitors and Family: 93.5 percen...