Hospital highlights - ‘Dear David’ notes at hospital

One of the hospital’s core values is trustworthiness. This requires us to be open and honest with our patients, visitors and staff.

I sincerely hope that everyone feels they can approach any hospital staff member about any subject at any time. However, I know that people sometimes are reluctant to surface issues.

To help everyone express their thoughts, we recently installed suggestion/comment boxes in several locations around the hospital last week. There is a sign on each of these boxes that asks people to write me a “Dear David” note and tell me what is on their mind. The boxes are for anyo...