Whitman Hospital receives Press Ganey excellence award

Whitman Hospital has been named a 2019 Guardian of Excellence Award winner by Press Ganey. The award recognizes top-performing health care organizations that have achieved the 95th percentile or above of performance in patient experience, employee engagement, physician engagement or clinical quality.

The Press Ganey award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top five percent of all Press Ganey clients for each reporting period during the course of one year.

Patrick T. Ryan, executive chairman of Press Ganey, extended congratulations.

"This honor reflects their unwavering commitment to improving the safety, quality and experience of care. Their hard work and dedication are inspiring, and we are proud to partner with them on our shared mission to reduce patient suffering."

Hospital CEO Hank Hanigan, said the award represents an important recognition from the industry's leader in measuring, understanding and improving the delivery of care.

"In the ever-changing world of healthcare, we strive to meet and exceed the needs of our patients. These performance measures recognize the great care provided by our providers and staff," he commented.

Whitman Hospital and Medical Center is a 25-bed critical access hospital serving rural communities as a Public Hospital District covering 1,200 square miles in Whitman County. The hospital offers a wide range of services including emergency, inpatient, outpatient, obstetrics, imaging, laboratory, therapy and primary care. More information can be found at http://www.whitmanhospital.org.

Press Ganey pioneered the health care performance improvement movement more than 30 years ago. Today, they offer an integrated suite of solutions that address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities.